Shipping Information
Shipping & Delivery
We use the best method possible to ensure your gifts and desserts arrive when you choose. Each Cheryl's gift is shipped separately and carefully packaged to ensure perfect arrival. Please check all of your addresses carefully. We can not extend our guarantee to orders for which we are given an incorrect address.
If you have any questions about shipping please contact us at 1.800.443.8124.
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Arrival Dates & Timely Delivery
Delivery dates may be impacted by extreme weather conditions. In an effort to ensure that your gift arrives on time, we reserve the right to substitute an item of equal or greater value. In making substitutions, we take great care and consideration in selecting gifts that will meet or exceed the expectations of both the gift giver and recipient. If you would like your gift to arrive on a particular day please use Overnight Shipping service to guarantee your delivery.
Deliveries to Hospitals, Hotels and Colleges
When delivering gifts and desserts to these types of addresses, we guarantee delivery to the mailroom or receiving department at the location. It is then the responsibility of this department to deliver the package to the correct recipient. This may cause delays as the mailroom or receiving department does not guarantee delivery within a given period of time.
If you have questions about a delivery please contact us at 1.800.443.8124.
Freshness Recommendations
Because Cheryl's products do not contain preservatives, we recommend that you use expedited delivery services for deliveries to states west of the Mississippi, northeastern states and the state of Florida. Our products are best enjoyed within 5-7 days after receiving them or freeze immediately.
Nutritional & Product Information
Canada
We gladly ship to our Canadian neighbors; delivery takes 1-2 weeks and additional shipping charges will apply to each item on the order. As these orders cannot be placed online, please call 1-800-443-8124 and a sales representative will be happy to place your order for you.